Andrea M. Drugan • Administrative Office Manager
Andrea keeps the overall office flow balanced primarily keeping communication open between administration and the clinical office. Andrea manages new patient flow, insurance coding, submissions and confirmations of available orthodontic maximums. She makes contract preparations, financial arrangements, manages billing, Medicaid treatment benefit submission, and controls missed and broken appointment reports. She also labels, documents and files patient models. Andrea is in constant communication with and about patients.
Before coming to Doc’s office in 1998, she managed a dental office for six years and an orthodontic office for five years. Andrea is from Melrose, graduated from Melrose High School and Plymouth State College with an Associates degree in Business Administration. She and her husband have lived in NH since 1985 and they have two teenage daughters who are active with basketball, softball and track. Andrea grew up in Wells Beach and loves spending summers there.
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